KeepShift Privacy Policy
Last Updated: May 08, 2025
This Privacy Policy provides a clear explanation of how KeepShift collects information about you when you interact with KeepShift, including through our websites, applications, and services. It also lets you know what choices you have regarding our use of your information and how you can exercise access and update that information.
Please read this Privacy Policy carefully. By using and/or accessing our Services (defined below), you acknowledge that you have read and understood this Privacy Policy.
“Policy” refers to this Privacy Policy.
“KeepShift”, “we”, “us” and/or “our” refers to KeepShift Pty Ltd. and any of our corporate affiliates.
“Services” refers to, individually and collectively, our HR, safety, compliance, scheduling, and related services, support, professional services, websites (including www.KeepShift.com), and end user software. The Services are not intended for personal or consumer use.
“you” and “your” refer to individuals using or otherwise interacting with our Services.
“information” refers to data about you and your use of Services, that may be retained in electronic or paper format, and may include personal information as defined by the Australian Privacy Principles (APPs), and personal data as defined by the European Union General Data Protection Regulation (GDPR), as applicable.
We may process your information if:
– You, or the company you work for, or the entity which provides you access to the Services, are a customer or supplier of ours.
– You, or the company you work for, use our Services.
– You work for one of our suppliers, resellers, or business partners.
– You or your company may be a target for our marketing efforts.
– You communicate with us or request information through our Services.
We collect information you voluntarily provide when registering, filling forms, submitting payment info, contacting support, or participating in events. We also collect technical data (e.g., device type, IP address), behavioral data (e.g., clickstream, page visits), and third-party data from resellers, your employer, or linked services.
Our websites use cookies to enhance user experience, track interactions, and analyze trends. Where legally required, we will obtain your explicit consent for non-essential cookies. For more information or to manage your preferences, visit www.KeepShift.com/Cookies-policy.
We use your information to:
– Deliver and personalize the Services
– Communicate about the Services
– Support billing, fraud prevention, and identity verification
– Offer training and new features
– Send promotional content (with opt-out options)
– Improve user experience and detect service issues
– Comply with legal requirements or protect legal rights
We retain information as long as your account is active. Data may be obfuscated or archived after a set period, typically 180 days after account deactivation, unless legal obligations require longer retention.
We implement industry-standard technical, organizational, and physical measures to protect personal data. However, no method of transmission is 100% secure, so caution is advised when sharing information electronically.
We may share data with contractors, service providers, auditors, resellers, and others under confidentiality obligations. Information may also be shared for legal reasons, fraud prevention, or if our business undergoes a merger or acquisition.
We primarily operate in Australia, but your information may be transferred to other jurisdictions as necessary. For Australian users, we ensure any overseas transfer complies with the Australian Privacy Principles.
When Services are provided through an organization (e.g., employer), that organization may control your data. KeepShift acts as a processor in these cases, and you should direct any data-related inquiries to your administrator.
You have rights to access, correct, delete, restrict, or object to processing of your information. Many actions can be completed via your KeepShift profile or by contacting support@keepshift.com.
We process your data based on legal grounds including consent, contractual necessity, and legitimate interest. You may withdraw consent at any time and still exercise other rights. You may also lodge complaints with a Data Protection Authority.
California residents have rights to access, delete, and opt-out of the sale of personal data. Please contact support@keepshift.com to exercise your rights under CCPA.
Except when provided through educational institutions with consent, our services are not intended for children under 13. We do not knowingly collect data from minors without appropriate consent.
Our Services may link to third-party sites. This Policy does not apply to those sites, and we are not responsible for their practices. Please review their privacy policies before sharing data.
We may revise this Policy to reflect service or legal updates. Continued use of Services indicates acceptance of changes. Please review this Policy periodically.
Unsolicited information (e.g., product ideas) is deemed non-confidential. If such information includes personal data, we will determine a lawful basis before processing.
To report concerns or request help, email support@keepshift.com. Australian residents may contact the OAIC at https://www.oaic.gov.au.
KeepShift Pty Ltd., Attn: Privacy Team
Email: support@keepshift.com
KeepShift operates globally, and as such, we comply with the applicable privacy laws in the jurisdictions where our users reside.
In addition to the California Consumer Privacy Act (CCPA), certain U.S. states such as Virginia, Colorado, and Connecticut provide additional rights to their residents.
U.S. residents may have the right to access, correct, delete, and restrict processing of their personal data, subject to applicable state laws. To exercise these rights, contact us at support@keepshift.com.
For users located in the United Kingdom, KeepShift processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR). Your rights under UK GDPR include access, correction, deletion, data portability, and objection to processing.
For Canadian users, KeepShift adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to know why an organization collects, uses or discloses your personal information, and to request access to and correction of your personal information.
KeepShift may transfer your personal data across borders to jurisdictions in which we or our third-party service providers operate, including but not limited to Australia, the United States, the United Kingdom, and Canada. These transfers are made using contractual safeguards such as Standard Contractual Clauses and other legally recognized mechanisms to ensure adequate protection of your personal information.